If new-vehicle dealers expect fixed operations to generate most of their future profits, they should be deeply involved in educating the next generation of technicians who will staff their service and collision departments.
That’s the message from educators and industry trade groups that see more baby boomer techs hanging up their wrenches and fewer newcomers stepping up to replace them.
A new report by the TechForce Foundation, a nonprofit group that promotes careers in automotive tech, paints a grim picture: Colleges and trade schools are turning out far fewer service technicians than the industry needs.
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